Delete your Twinkles account

In the app: Me → Settings → Delete account. You can also request deletion here without the app.

What is deleted and kept

Your account is hidden and sessions revoked when you request deletion. You can log in to restore it during the 7-day window. After that, your profile, verification media, devices, blocks, wishlist, ratings and ordinary chats are deleted. Your phone is removed from the account.

Registration information is held separately for 180 days for legal compliance. Chats held for a report involving both people may remain for 180 days after completion, or longer under a lawful hold. OTP challenge records expire after 30 days.

Financial, payment, call and gift records remain for tax and accounting obligations. Reports, moderation and audit evidence may remain for safety and legal reasons; payout tax and fraud-prevention records may also remain. Backups and provider logs roll off on their own schedules. Contact the grievance officer for details.